Building on the experience of others

There can be a return on investment for knowledge management (KM) as detailed in the case studied presented. But what is knowledge management? Some people have a negative connotation to the term because it is not tangible and not easily for financials statements. The bottom line is that KM can involve technology. The underlying process however is collaboration and the methods used to encourage people to share what they know.

 

Articles/PowerPoint Presentations /Research - TRWIB Forum 10.17.07

• Hey Dude!  Managing Age Diversity in Today’s Workplace

  Hey Dude! Managing (PDF)

• KM Roadmap to Results Poster

  KM Roadmap to Results Poster (PDF)

• Welcome to Navigating the Future of Knowledge Management: APQC’s Seventh KM Conference

Navigating the Future of Knowledge Management (PowerPoint)

Case Studies

• NASA Case Study: Retaining Today’s Knowledge for Tomorrow’s Work Force: Strategies and Tactics for Knowledge Retention and Transfer

  NASA Case Study (Word)

• Giant Eagle Case Study: KM in the Grocery Retail Business

  Giant Eagle Case Study: KM in the Grocery Retail Business (PDF)

• Giant Eagle Case Study: Three Legged Stool of KM

Giant Eagle Case Study: Three Legged Stool of KM (PDF)

• Giant Eagle Case Study: What is KnowAsis?

Giant Eagle Case Study: What is KnowAsis? (PDF)

• Giant Eagle Case Study: Vision

  Giant Eagle Case Study: Vision (PDF)